Shipping & Delivery
Shipping & Delivery
At WEMQORA, we are committed to delivering your order as safely and efficiently as possible. Please review the information below regarding order processing, shipping, tracking, and delivery.
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully received.
Processing includes order verification, quality checks, packaging, and preparation for shipment.
Orders placed on weekends or public holidays may begin processing on the next business day.
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.
Estimated Delivery Times
Estimated delivery times vary depending on the destination, local postal services, customs processing, and product availability.
Typical estimated delivery times are:
United States & Canada:
2–4 weeks
United Kingdom & Europe:
2–4 weeks
Australia & New Zealand:
2–4 weeks
Other International Destinations:
2–5 weeks
These delivery times are estimates only and are not guaranteed.
International shipments may occasionally experience additional delays due to customs inspections, carrier disruptions, holidays, severe weather, high order volumes, or other circumstances outside our control.
Shipping Costs
WEMQORA offers free worldwide shipping on qualifying orders over $39 USD, unless otherwise stated during a promotion or at checkout.
Shipping charges for orders below the qualifying amount, when applicable, will be displayed at checkout before payment.
Tracking Your Order
When tracking is available, a tracking number will be sent to the email address provided during checkout.
Please allow several business days after shipment for tracking information to become active. In some cases, international tracking may take longer to update.
Tracking information is provided by third-party shipping carriers and may not update at every stage of transit.
Multiple Shipments
Some orders may contain products shipped from different fulfillment locations.
As a result, items from the same order may arrive in separate packages and on different dates.
If your order arrives partially, please allow additional time for the remaining package before contacting customer support.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, VAT, handling charges, or other fees imposed by the destination country.
Unless otherwise stated at checkout, these charges are the responsibility of the customer.
WEMQORA does not control customs processing times or fees charged by local authorities.
Lost or Damaged Packages
If your package appears to have been lost during transit or arrives damaged, please contact us at support@wemqora.com.
For damaged items, please provide:
- Your order number
- A description of the issue
- Clear photographs of the damaged item and packaging
We will review the information and, where appropriate, arrange a replacement or other suitable resolution.
Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information when placing an order.
If you notice an error in your shipping address, contact us as soon as possible at support@wemqora.com.
We will attempt to update your information if the order has not yet been processed or shipped. Once an order has entered fulfillment or has been shipped, we may not be able to change the delivery address.
WEMQORA is not responsible for packages delivered incorrectly due to inaccurate information provided by the customer.
Order Changes and Cancellations
If you need to modify or cancel an order, please contact us within 24 hours of placing your order.
We will do our best to accommodate your request. However, once an order has been processed or shipped, changes or cancellations may no longer be possible.
Delivery Delays
Occasionally, orders may take longer than expected due to circumstances outside our reasonable control.
These circumstances may include customs delays, carrier disruptions, weather conditions, peak shopping periods, public holidays, or international transportation delays.
We appreciate your patience and will assist where possible if your shipment experiences an unusual delay.
Contact Us
For questions about shipping or delivery, please contact:
WEMQORA
Website: wemqora.com
Email: support@wemqora.com